Incident Timeline 3 updates

Resolved May 22, 2026 · 11:07 AM UTC

Between 10:05 - 10:46 UTC, we experienced admin 500 errors. A fix was implemented at 10:46 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.

Monitoring May 22, 2026 · 11:07 AM UTC

This issue has been resolved and is being monitored.

Investigating May 22, 2026 · 11:07 AM UTC

Merchants may experience issues when trying to access the Shopify admin. The error will appear as a 500 error when accessing product related areas within your admin.

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