Live Shopify Monitoring

Payment processing failures for merchants using PayPal Express

Major Resolved

Payment processing is failing for checkouts using PayPal Express. Other PayPal checkout methods should be unaffected.

Incident Timeline 3 updates

Resolved Oct 23, 2019 · 02:09 PM UTC

This incident has been resolved.

Monitoring Oct 23, 2019 · 02:04 PM UTC

PayPal Express payments are now being processed correctly, we will be monitoring

Investigating Oct 23, 2019 · 01:48 PM UTC

Payment processing is failing for checkouts using PayPal Express. Other PayPal checkout methods should be unaffected.

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