Incident Timeline
Between 14:01 UTC - 23:39 UTC, we experienced an issue where Reports and Analytics were delayed in reporting accurate figures for some stores. A fix was implemented at 21:47 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.
This issue has been resolved and is being monitored.
We are still working to resolve the issue with analytics and reports. We will provide an update in 4 hours, or sooner if more information becomes available.
We've identified the problem impacting analytics and reports. A resolution is in progress.
We've identified the problem impacting analytics and reports. A resolution is in progress.
We've identified the problem impacting analytics and reports. We're implementing a solution to resolve the issue as soon as possible.
We've identified the problem impacting analytics and reports. We're implementing a solution to resolve the issue as soon as possible.
We are continuing to investigate and will keep you updated.
Today's Order Count and Sales Analytics may not be presenting information accurately for stores in the Admin. Buyers and Order processing is not impacted.