Incident Timeline 8 updates

Resolved Apr 28, 2026 · 09:21 PM UTC

Between 14:46 UTC - 21:20 UTC, we experienced an issue with the delay or failures of Shopify Flow and Webhooks. A fix was implemented at 20:33 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.

Monitoring Apr 28, 2026 · 08:33 PM UTC

This issue has been resolved and is being monitored.

Investigating Apr 28, 2026 · 07:34 PM UTC

We are still working on improvements in delay time and to resolve the issue.

Investigating Apr 28, 2026 · 06:30 PM UTC

We are seeing improvements in delay times, and are continuing to monitor that.

Investigating Apr 28, 2026 · 05:14 PM UTC

We are still working to resolve the issue.

Investigating Apr 28, 2026 · 04:29 PM UTC

We are working to resolve the issue, and will continue to keep you updated.

Investigating Apr 28, 2026 · 03:03 PM UTC

We are still investigating and will continue to keep you updated.

Investigating Apr 28, 2026 · 02:46 PM UTC

We are investigating the issues related to Shopify Flow Webhooks and will keep you updated.

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