Incident Timeline 6 updates

Resolved Apr 29, 2026 · 03:23 PM UTC

Between 12:50 UTC and 13:50 UTC, we experienced database related issues that caused errors in Shopify store admins and the Dev Dashboard. A fix was implemented at 13:50 UTC which resolved the issues. The monitoring period for this issue has ended and no further impact has been observed.

Monitoring Apr 29, 2026 · 02:52 PM UTC

This issue has been resolved and is being monitored.

Monitoring Apr 29, 2026 · 01:47 PM UTC

This issue has been resolved and is being monitored.

Identified Apr 29, 2026 · 01:44 PM UTC

We've identified the problem admin and we're implimenting a solution.

Investigating Apr 29, 2026 · 01:25 PM UTC

We are investigating and will keep you updated.

Investigating Apr 29, 2026 · 01:14 PM UTC

Merchants may experience issues when trying to access the Shopify admin. We are investigating into the issue and will keep you updated.

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