ShopStatus.io - Real-Time Alerts and Incident Tracking for Shopify

Merchants may experience errors when using Shopify POS embedded apps

Minor Resolved

Some Shopify POS embedded apps may not load as expected. Users may see blank pages when trying to load Shopify POS embedded apps. This issue is not expected to impact checkouts.

Apr 06, 2026 · 6:48 PM – Apr 07, 2026 · 1:00 AM UTC Duration: 6h 11m 9 updates View details →

Some customers experiencing issues loading the Shop app

Minor Resolved

Some customers may experience issues with loading the Shop app. This affects the shop.app website and Shop mobile app. Shop Pay is not impacted.

Apr 01, 2026 · 12:54 AM – 2:13 AM UTC Duration: 1h 19m 4 updates View details →

Shop Pay unavailable

Minor Resolved

Shop Pay is currently unavailable. We’re investigating and will keep you updated.

Jun 24, 2025 · 10:57 PM – 11:30 PM UTC Duration: 33m 4 updates View details →

Some POS transactions are not completing on iOS devices Actions

Major Resolved

Some POS transactions are not completing on iOS devices, we are currently investigating and will keep you updated.

Jun 24, 2025 · 5:46 PM – 8:52 PM UTC Duration: 3h 5m 7 updates View details →

Some Merchants are experiencing issues accessing Storefronts and Shopify Admins

Critical Resolved

We are aware and investigating the issue. There are also issues with accessing our Help Center, please stay tuned here for updates.

Mar 13, 2023 · 3:24 PM – 4:05 PM UTC Duration: 41m 8 updates View details →

Past Incident History