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Some merchants are encountering errors within their admin
Major Resolved

Merchants may experience issues when trying to access the Shopify admin. The error will appear as a 530 Authentication Error. Refreshing may sometimes help the issue. The Plus Admin & POS App logins are also impacted by this same issue and some images may fail to load on storefronts. We are investigating and will keep you updated.

We are investigating an issue preventing web traffic to our servers
Major Resolved

We are looking into this and will keep you posted with updates here as soon as we have identified the issue.

Assets not loading for some Shopify services
Critical Resolved

Assets served from Shopify's CDN are temporarily not accessible. We are investigating and will keep you updated.

Interruption in service on some stores
Minor Resolved

Some stores are currently inaccessible. We are investigating and will keep you updated.

Admin left nav is missing elements
Minor Resolved

Several merchants have reported navigation elements missing from the left navigation. This affects a merchant's ability to use sub-nav items. The problem has been identified and a fix will be rolled out.

Showing 16-20 of 62 incidents