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UPS shipping rates not available at checkout
Major Resolved

Some stores are seeing no UPS shipping rates displayed to customers at checkout. If you use UPS as your primary shipping method, we recommend that you add rates from other carriers so that customers can complete orders. UPS is working on a solution and we’ll keep you updated.

Some stores unable to purchase DHL Express shipping labels.
Major Resolved

Some stores are temporarily unable to purchase DHL Express shipping labels from the fulfillment page in the Shopify admin. Shipping options are working normally for customers at checkout--only the purchase of shipping labels from within the admin is affected. We’re working on a solution and will keep you updated.

Storefront and checkout down for some shops
Major Resolved

We are currently investigating this issue.

Admin not loading correctly for some stores
Minor Resolved

Some merchants are currently unable to access or load pages in their Shopify Admin. We are investigating and will keep you updated.

Storefront and checkouts down for some storefronts
Major Resolved

We are currently investigating this issue.

Showing 46-50 of 62 incidents