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UPS shipping rates not available at checkout
Major Resolved

Some stores are seeing no UPS shipping rates displayed to customers at checkout. If you use UPS as your primary shipping method, we recommend that you add rates from other carriers so that customers can complete orders. UPS shipping rates from Shopify Shipping are not affected UPS is working on a solution and we’ll keep you updated.

Some stores unable to purchase UPS shipping labels.
Major Resolved

Some stores are temporarily unable to purchase UPS shipping labels from the fulfillment page in the Shopify admin. Shipping options are working normally for customers at checkout--only the purchase of shipping labels from within the admin is affected. We’re working on a solution and will keep you updated.

Analytics, metrics, reports and Flow delayed
Minor Resolved

Analytics, metrics and reports are currently delayed for some stores. Flow automation may also be delayed. Search results for any new additions to stores are also delayed. We are investigating and will keep you updated.

Order Printer, as well as Amazon and Google Shopping sales channels experiencing issues
Minor Resolved

Order Printer app, as well as Amazon and Google Shopping sales channels is experiencing issues on some stores. We’re investigating and will keep you updated.

Shopify storefronts/admins not accessible on some stores
Minor Resolved

Some Shopify storefronts/admins are temporarily not accessible. We are investigating and will keep you updated.

Showing 41-45 of 62 incidents